User Retention Without Conversion
Many users remain on the free version indefinitely, creating a challenge in converting them into paying subscribers.
Balancing User Growth and Revenue
Companies must find a way to maintain a large free user base while generating enough revenue to stay viable.
Low Predictive Accuracy in Conversion
Despite using multiple classification models, predicting which users will convert to paid subscribers remains difficult with an overall misclassification rate of 21%.
Identifying High-Value Subscribers
Differentiating between profitable and less profitable users requires complex analysis, as premium subscribers are 24 times more valuable than free users.